Syllabus - Employability Skills

3. Communication Skills

Introduction to Communication Skills
  1. Communication and its importance
  2. Principles of Effective communication
  3. Types of communication – verbal, non verbal, written, email, talking on phone.
  4. Non verbal communication –characteristics, components-Para-language
  5. Body – language
  6. Barriers to communication and dealing with barriers.
  7. Handling nervousness/ discomfort.
Listening Skills
  1. Listening-hearing and listening, effective listening, barriers to effective listening guidelines for effective listening.
  2. Triple- A Listening – Attitude, Attention & Adjustment.
  3. Active Listening Skills.
Motivational Training
  1. Characteristics Essential to Achieving Success
  2. The Power of Positive Attitude
  3. Self awareness
  4. Importance of Commitment
  5. Ethics and Values
  6. Ways to Motivate Oneself
  7. Personal Goal setting and Employability Planning.
Facing Interviews
  1. Manners, Etiquettes, Dress code for an interview
  2. Do’s & Don’ts for an interview
Behavioral Skills
  1. Problem Solving
  2. Confidence Building
  3. Attitude