Syllabus - Employability Skills

8. Quality Tools

Quality Consciousness
  1. Meaning of quality, Quality characteristic.
Quality Circles
  1. Definition, Advantage of small group activity, objectives of quality Circle, Roles and function of Quality Circles in Organization, Operation of Quality circle. Approaches to starting Quality Circles, Steps for continuation Quality Circles.
Quality Management System
  1. Idea of ISO 9000 and BIS systems and its importance in maintaining qualities.
House Keeping
  1. Purpose of House keeping, Practice of good Housekeeping.
Quality Tools
  1. Basic quality tools with a few examples