Syllabus - Employability Skills
(Semester-2)

8. Quality Tools

1. Meaning of quality, Quality characteristic.

1. Definition, Advantage of small group activity, objectives of quality Circle, Roles and function of Quality Circles in Organization, Operation of Quality circle. Approaches to starting Quality Circles, Steps for continuation Quality Circles.

1. Idea of ISO 9000 and BIS systems and its importance in maintaining qualities.

1. Purpose of House keeping, Practice of good Housekeeping.

1. Basic quality tools with a few examples